International Association for Healthcare Security and Safety (IAHSS) Supervisor Certification Practice Exam

Communication is an essential activity for management when dealing with security employees because it fosters a clear understanding of expectations, responsibilities, and policies. Effective communication helps to build trust and rapport between management and staff, which is crucial in a security environment where collaboration and awareness are vital for maintaining safety and security protocols.

Through regular communication, management can provide guidance, feedback, and support to security employees, ensuring they are well-informed about any changes in procedures or protocols. This also allows for open channels for employees to voice concerns, share observations, and contribute to problem-solving efforts, ultimately enhancing overall team effectiveness and morale.

While funding new technology, conducting performance evaluations, and providing a lavish workspace may contribute to the overall functioning of a security team, they do not hold the same foundational importance as communication when it comes to effectively managing and engaging security personnel.